Privacy Policy

CulinaNest™ Privacy Notice

Last updated: June 2026

This Privacy Notice describes how CulinaNest™ handles information when you visit our website, place an order, communicate with us, or interact with our services. We aim to keep data handling transparent, minimal, and focused on supporting a smooth shopping experience.

1. Information We Collect

We may receive information directly from you when you use our store or contact support.

Customer-provided details may include:

  • Name and contact information
  • Email address and phone number
  • Shipping and billing details
  • Order-related information
  • Messages sent to customer support

Payment processing is handled through secure third-party providers. We do not store full payment card details on our systems.

Automatically collected data may include:

  • Device and browser type
  • IP address
  • Pages visited and browsing activity
  • Time spent on the website
  • Referring websites

2. Cookies

Our website uses cookies to support essential functions, improve usability, and understand general site performance. You may disable cookies through your browser settings, though some features may be affected.

3. How Information Is Used

We use collected information only for store operations and service improvement, including:

  • Processing and fulfilling orders
  • Shipping and delivery coordination
  • Customer support communication
  • Improving website performance and usability
  • Order-related notifications
  • Fraud prevention and security monitoring

4. Information Sharing

We may share limited data with trusted service providers such as payment processors, shipping partners, analytics tools, and hosting services. These partners only receive the information necessary to perform their role.

We do not sell personal customer information.

5. Analytics and Marketing Tools

Some third-party tools may help us understand website traffic and performance. These tools may use cookies or similar technologies to collect non-identifying browsing data.

6. Data Protection

We use reasonable technical and organizational measures to protect personal information. However, no online system can be fully guaranteed as completely secure.

7. Data Retention

Personal information is retained only as long as needed for order processing, customer service, legal requirements, or business operations. After that, data may be deleted or anonymized.

8. Your Rights

Depending on your location, you may request access, correction, or deletion of your personal data, or limit certain processing activities.

9. Email Communication

You may unsubscribe from promotional emails at any time. Transactional messages related to orders may still be sent when necessary.

10. External Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.

11. Policy Updates

This Privacy Notice may be updated occasionally. Changes will be posted on this page with a revised date.

12. Contact Information

Brand: CulinaNest™
Company Name: Lotte Kitchen World
Address: W Washington Blvd, Los Angeles, CA 90007, United States
Phone: (323) 373-0246
Email: info@lottekitchens.com